![]() ![]() If you are trying to output digits (0-9) with the French AZERTY keyboard layout, you can hold the Shift key on your keyboard while using the YubiKey, or enable the flag shown below in the YubiKey Personalization Tool. On Macs running Monterey (macOS 12) or newer, the fn or Globe key can be configured to switch layouts (or Change Input Source) via System Preferences > Keyboard. When properly configured this is quick and convenient – in a Windows environment, for example, pressing Windows Key + Space will allow one to quickly switch to an alternative keyboard layout. Our recommended “best practice” is to switch to a US standard keyboard layout when entering the OTP and switching back when done. If this is true for you, here are 3 ways to resolve the issue. If your chosen keyboard layout is not one of those covered by the modhex system (like Dvorak, etc), your YubiKey might not be able to output the characters correctly. In order to mitigate the problem, the YubiKey only uses modhex ( modified hexadecimal for short) characters, which are characters which are mapped to by the same scan codes in almost all keyboard layouts. This presents an issue as there are many different keyboard layouts in use in the world today. This means that when you type, the keyboard only sends the key number, or “scan code”, which the computer then translates depending on your keyboard settings. Like a USB keyboard, YubiKeys work via inputting scan codes as opposed to actual characters. ![]()
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